Privacy Policy

WHO WILL FOLLOW THE PRIVACY PRACTICES IN THIS NOTICE

We provide health care to our patients and residents together with physicians and other health care professionals. This Notice of Privacy Practices (“Notice”) describes how we will use and disclose information.

1. Website Privacy vs. Medical Privacy (HIPAA)
This Privacy Policy applies solely to information collected through this website. For information regarding how your Protected Health Information (PHI) is collected, used, and disclosed for medical, dental, or behavioral health services, please review our HIPAA Notice of Privacy Practices. To learn more about your rights as a patient, care expectations, and organizational policies, please visit our Patient Rights & Responsibilities page.

2. Information We Collect on Our Website
Information You Provide Voluntarily: We collect personal information that you voluntarily provide when filling out forms on our website (such as contact requests, job applications, or event registrations). This may include: Name, email address, phone number, and mailing address. Message content or inquiries.

Automatically Collected Information (Cookies & Analytics): When you visit our website, we may collect non-identifiable technical information to help us improve site performance and accessibility, including:

• IP address, browser type, operating system, and device type.
• Pages visited, time spent on pages, and referring web addresses.

We use standard cookies and analytics tools (such as Google Analytics) to analyze traffic and improve user experience. You can adjust your browser settings to refuse cookies, or opt out of Google Analytics tracking across the web by visiting the Google Analytics Opt-out Browser Add-on.

3. How We Use Your Information
We use the information collected on this website to:

• Respond to your inquiries or requests.
• Improve website functionality, accessibility, and navigation.
• Maintain site security and prevent fraud or spam (using automated spam detection tools like reCAPTCHA).

We do not sell, rent, or lease website visitor information to third parties. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

4. Text / SMS Messaging Policy
If you provide your phone number and opt in to receive text messages from PrimeHealth+, your mobile phone number and opt-in consent will not be shared, sold, or rented to any third parties or marketing affiliates for promotional purposes.

5. Third-Party Links & Embedded Content
Our website may contain links to third-party platforms (such as patient portals, payment processors, or community partner sites) or embedded media (such as maps or videos). These external sites operate independently and have their own privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

6. Children’s Online Privacy
Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information online directly from children under 13 through our website forms. If you believe a child under 13 has provided personal information through our website, please contact us so we can promptly delete it.

7. Data Security
We implement appropriate technical and organizational measures to safeguard the information collected through our website. However, please note that standard email or unencrypted web forms are not completely secure. Please do not submit sensitive medical information through general contact forms; instead, use our secure Patient Portal. Their Terms & Conditions are available here. 

8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:

PrimeHealth+ Compliance Office
526 29 1/2 Rd.
Grand Junction, CO 81504
970-200-1600 | info@primehealthplus.org